Ms. Malone is responsible for assisting Veterans with finding and maintaining employment, researching and referring clients to relevant service providers, and assisting with one-on-one vocational counseling, as well as assisting with supportive services. Michelle’s 20-year career includes experience in hospital settings, non-profit community centers, and substance abuse facilities. Mrs. Malone came to National Able from the Lighthouse Institute where she worked as a Linkage Manager, conducting motivational interviewing sessions. These sessions were completed with incarcerated and formerly incarcerated inmates who were convicted for substance related offenses. Prior to working at Lighthouse, Michelle worked at Metropolitan Family Services as a Case Manager who assisted dislocated Chicago Housing Authority Residents to obtain permanent housing.